Shipping Policy

We carefully package every order to help ensure your products arrive safely and in excellent condition.

Orders are typically processed within 2-4 business days. Once your order has shipped, you will receive tracking information when available. *Please note some items may arrive in separate packages.

Please check your tracking to get a better idea on when your order will arrive.  We will be able to see the same tracking information that you see.

We currently ship to US addresses only.

Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.

Please inspect your package upon delivery. If your order arrives damaged, contact us as soon as possible with your order number and photos of the packaging and products so we can assist you.

You may reach us at: info@seagemsshop.com